Clear answers
Frequently Asked Questions
What our services include, what remains your responsibility, and what happens after documents are sent to the IRS.
You pay EIN-USA only for the private assistance service you select.
About EIN-USA
Is EIN-USA part of the IRS?
No. EIN-USA is a separate administrative service operated by Lexometry USA Inc., an independent private Wyoming company. We are not affiliated with or endorsed by the IRS or any government agency.
Can I apply for an EIN without paying EIN-USA?
Yes. The IRS does not charge an application fee for an EIN. Our prices cover optional guidance, manual preparation, document handling and fax assistance.
Our services
What does the $4.99 IRS EIN fax service include?
It includes one transmission of an eligible customer-provided EIN document package to the IRS fax number supplied and confirmed by the customer, a transmission record, and forwarding of one related IRS fax response if it reaches our receiving number.
After payment, we provide the return fax number. The customer enters it manually in the appropriate Form SS-4 fax field and expressly authorizes EIN-USA to receive and forward the related IRS response. It does not include completing or correcting Form SS-4.
What does the $12 guide service include?
It includes the PDF guide, one eligible IRS EIN fax transmission, and forwarding of one related IRS fax response if received. The customer completes, reviews and signs Form SS-4.
If manual preparation is needed, the $12 may be credited toward the $49 manual service, leaving a $37 upgrade payment when that offer applies.
Is the $49 manual EIN service only a fax transmission?
No. We review the information you provide, check it for internal consistency, prepare Form SS-4, provide it for your review and signature, securely receive the signed document, transmit it to the IRS, and forward any related IRS fax response that reaches our receiving number to your order email.
The IRS estimates that preparing, copying, assembling and sending Form SS-4 takes approximately 1 hour and 26 minutes on average; actual time varies by application. The $49 fee covers our administrative work and workflow, not the EIN itself.
What happens after I purchase manual EIN preparation?
You complete our secure questionnaire. We review the information and contact you if anything is missing or inconsistent. We then prepare Form SS-4 for your review and signature. The document is transmitted only after the required information and customer approval are received. If the IRS sends a response through our receiving fax channel, we forward it to you by email.
How much time does the IRS estimate for a Form SS-4 request?
The IRS states that the time required varies according to individual circumstances. Its current average burden estimates are:
- Recordkeeping: 5 hours and 58 minutes.
- Learning about the law or the form: 1 hour and 17 minutes.
- Preparing, copying, assembling and sending the form to the IRS: 1 hour and 26 minutes.
These are IRS Paperwork Reduction Act estimates for completing and filing Form SS-4. They are not EIN-USA processing promises and are not the time the IRS will take to issue an EIN. Our $49 charge covers the selected administrative preparation and transmission workflow.
What if information is missing?
We place preparation on hold and request the specific missing information by email or through a secure order link. Processing resumes after you provide the required details. Please respond promptly and do not send unnecessary identity documents.
What does the $49 Annual Filing Assistance service include?
It covers manual assistance with one standard annual report or selected corporate filing based on the information you provide. Government filing fees, franchise taxes, penalties, registered-agent fees and additional filings are separate.
If information or supporting documents are missing, we will request them before preparation continues.
IRS processing and documents
Will my EIN be issued within four business days?
Not necessarily. Current IRS instructions say fax applications may generally be processed within four business days, but this is an IRS estimate—not a guarantee from EIN-USA.
IRS workload, incomplete information, identity or entity verification, duplicate applications, transmission problems, or additional documentation requests may cause delays. IRS processing time is outside our control.
Does payment guarantee approval or an EIN?
No. Payment covers the selected assistance service. The IRS alone decides whether to issue an EIN and may request corrections or additional information.
What is a CP575 notice?
CP575 is an IRS EIN assignment or verification notice. Eligible Business Tax Account users may be able to download a digital CP575 from the IRS. Eligibility and account access are controlled by the IRS.
What is Letter 147C?
Letter 147C verifies an EIN that was previously assigned. The IRS does not recreate the original CP575A–J notice. An authorized taxpayer or representative may request EIN verification from the IRS after completing its identity-verification process.
Can an EIN be obtained by telephone?
Only qualifying international applicants may apply for a new EIN by telephone. Domestic applicants cannot obtain a new EIN by telephone. Calling to verify an existing EIN or request Letter 147C is a separate procedure and requires IRS authorization and identity verification.
Will EIN-USA receive the IRS response?
If a response reaches the receiving fax number used for your order, we forward it to your order email. We cannot guarantee that the IRS will respond by fax, use our number, issue a response within a particular time, or successfully deliver every communication. Some notices may be mailed directly to the taxpayer.
Can I see an example of an IRS EIN notice?
Use the official IRS CP575 information page linked above. We do not publish customer notices because they contain sensitive taxpayer information. Any illustration used by EIN-USA will be redacted and clearly marked as a sample.
Payments and refunds
Who processes my card payment?
Online card payments are processed securely by Stripe, an independent payment processor. EIN-USA does not receive or store your full card number.
Can I pay by another method?
Yes, in some cases. Wise, PayPal or a payment QR code may be offered only after prior arrangement with EIN-USA support. Availability depends on the customer’s country and the selected service.
Do not send money to an address, account or QR code that has not been confirmed through an official @ein-usa.com email. Never send card details by email. Work begins only after the payment is received and matched to your order.
How are refunds handled?
Contact support promptly if you need to cancel. Refund eligibility depends on the service selected and whether document review, preparation, delivery or transmission has already started.
If approved, a refund is normally returned through the original payment method. Completed work, completed transmissions, delivered digital products, government fees and non-recoverable third-party charges may be non-refundable, as explained in the Terms of Service. IRS delay, rejection or a request for additional information does not automatically create a right to a refund because the government decision is outside our control.
Responsibility and support
Who is responsible for the information submitted?
The customer must provide complete and truthful information, review every prepared document, verify destination details, and sign or authorize the document where required. EIN-USA cannot independently confirm every fact supplied by a customer.
Can EIN-USA change or structure information to obtain an EIN?
No. We accurately enter the legal and factual information supported by the customer’s records and representations. We do not invent, alter, conceal, manipulate or restructure facts to obtain an EIN, good standing or another government result.
We do not sign for the customer, provide a nominee responsible party, or select answers merely because they may improve the likelihood of approval. We may pause or refuse an order when information is missing, inconsistent, unsupported, misleading or appears unlawful.
What happens if fraud or identity misuse is suspected?
We may immediately place the order and any transmission on hold, request proof of identity or authority, preserve relevant transaction records, and refuse or cancel the service.
Where required or permitted by law, we may report suspected unlawful EIN acquisition, identity theft, false documents or related activity to the IRS, law-enforcement authorities, payment processors, affected persons or other competent authorities, and cooperate with lawful investigations.
Does EIN-USA provide legal or tax advice?
No. We provide administrative document and transmission assistance. We are not a law firm, accounting firm, registered agent or tax advisory firm. Customers should consult a qualified professional when legal, accounting or tax advice is required.
Still have a question?
Email support@ein-usa.com and include your order reference if you already placed an order.